Shipping + Return Policy


Exact shipping cost is based upon USPS rates below:
USPS Standard Shipping: 5-7 business days
First Class for packages under 1lb
Priority Mail for packages over 1lb
or
USPS Expedited ShippingNext Day to 2-Day
 

Orders are processed within 24 hours, M-F from our office in Virginia. Orders ship within 48 hours unless item is clearly labeled as PRE-ORDER

Please Note: Orders placed on Friday will be processed the following Monday. 

Orders placed outside of USA have the option for discounted DHL Delivery.

In-Store Pickup

Pay online and pickup at the counter. Select "Local Pickup" at checkout. Orders are expected to be picked up at the storefront within 48 hours. 

 Returns  

  •  Return requests must be made within 3 days of confirmed delivery (or purchase if in store). 
  • Customer is responsible for all return shipping costs.
  • Contact us directly for return approval. Items will not be accepted without a store credit code.
  • All perishables and discounted items, along with products under $30.00, are ineligible for return.
  • Ensure items are unused, free of odors. stains, etc.
 Please contact by clicking "Contact Us" below or email directly: 
pawlishedpetsupplies@gmail.com